Shipping Policy
Thank you for choosing Drift Zone. (the "Site" or "we") We're excited to provide you with a seamless shipping experience. By accessing and using our services, you agree to abide by the following terms written in this policy! Please read through the following information regarding our shipping procedures:
1. Shipping Locations: We are proud to offer shipping to customers in most countries around the world. All countries to which we send the product are specified when ordering. Regardless of your location, we aim to deliver your order safely and efficiently.
2. Shipping Methods: To ensure your satisfaction, we use reliable carriers with tracking.
3. Delivery cost: Free shipping for all products, for all countries where we deliver.
4. Processing Time: Orders are usually processed within 48 hours. Upon shipment, you will receive an email confirmation containing tracking details.
5. Order Tracking: A tracking number will be provided via email once your order is dispatched. Check the “Track Your Order” page. This feature allows you to monitor your package's journey until it reaches your doorstep.
6. Standard delivery time: Our standard delivery time for most items is between 7 and 14 business days. This timeframe begins from the day your order is shipped, not from the day the order is placed. While we strive to meet estimated delivery times, unforeseen circumstances such as customs delays or weather conditions may occasionally affect delivery schedules. We do not guarantee shipping times.
All deliveries are tracked and insured. Once your item/s is dispatched, the estimated delivery time is:
US: 6-14 business days
UK: 6-14 business days
Canada: 6-14 business days
Australia: 6-14 business days
New Zealand: 6-14 business days
Germany: 6-14 business days
Italy: 6-14 business days
Europe: 6-14 business days
Rest of world: 6-20 business days
Please note that these are the reference time. The actual time affected by other factors. E.g. Peak period, holiday season, wrong/incomplete shipping address, customs and etc.
*IMPORTANT* Listed above are estimates and may not always be 100% accurate, this is due to different shipping logistics in different countries. Since we ship worldwide, we are not to be held responsible for different countries handling times. That goes without saying, if you are having troubles tracking your order or need any help, kindly shoot us an email shop@driftrczone.com and we will do our very best to assist you! Thank you.
7. Customs and Duties: Please note that for international orders, customs duties, taxes, and other import fees might apply. We cannot guarantee that you will not be charged duties or taxes. These charges are determined by your country's customs regulations and are your responsibility.
8. Wrong email: Please ensure that you enter the correct email address when placing an order. If the email is incorrect, we will not be able to send you the confirmation and tracking information. In case of an error, please send us the correct email via the "Сontact" form.
9. Disclaimer for wrong address: To prevent delivery issues, please verify your shipping address during checkout. Any delays or losses resulting from inaccurate addresses are not our responsibility.
10. Lost or Damaged Items: While we take precautions, if your items are lost or damaged in transit, please contact us at shop@driftrczone.com to solve the problem.
11. Reach Out to Us: Should you have inquiries about shipping or require assistance with your order, feel free to contact our customer support team at shop@driftrczone.com We're dedicated to providing the help you need.
By placing an order, you agree to adhere to our Shipping Policy. We appreciate your trust in Drift Zone, and hope you enjoy a smooth and satisfying shopping experience!
Last updated: September 26 2024
Drift Zone